Business IntelligenceSupply Chain ManagementQlikView
Politecnico di Torino
The main purpose of this paper is properly this, explaining how Business Intelligence influenced and became integral part of business processes. In order to give a concrete example of this we will present the case of Sews Cabind, company where I did an internship, that adopt the BI software QlikView. - In the first chapter we will explain what is Business Intelligence providing its definition and describing the differences with some related terms, we will also review the history of this technology with a focus on the main constraints that limited its development and how these have been overcome thanks to the parallel technological progress of the hardware systems behind it. - In the second chapter we will focus on the architecture of a BI system, describing the stages of BI process and the hardware technology behind it. - In the third chapter we will propose some of the main application and tools of BI in order to give an overview of its possible usage within the corporate environment. - In the fourth and last chapter, we will retrace the path followed so far but this time we will do it for a specific real-life case. We will start by presenting the company Sews Cabind, analysing its history, organisation and production process. We will move on to talk about the supply chain issues in its industry and how the semiconductor crisis that occurred during the COVID has accentuated its effects. Finally, we will show how QlikView's Shortage application has helped to mitigate these issues and how it embedded itself within business processes.