The Business Value of Business Intelligence & Analytics

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Business Intelligence and analytics (BI&A) has become an increasingly important research and practice topic with the emergence and availability of big data and advances in data analytics tools and techniques. In light of this, for the last seven years, I have been working on how business value can be created from Information Systems (ISs) in general and BI&A in particular. This habilitation thesis aims to summarize a collection of my eight published journal papers that appeared in peer-reviewed journals such as the International Journal of Information Management, Journal of Information science, Journal of Enterprise Information Management, and Journal of Business and Industrial Marketing. A detailed commentary has also been presented illustrating the research concerns addressed and the limitations each research faced in delivering the intended outcomes. To keep the big picture and show how published papers are related to each other, a BI&A business value framework is utilized, and each paper is mapped to the related process in the framework. Accordingly, two papers are related to the “BI&A conversion process”, one paper is related to the “BI&A use process”, and five papers are associated with the “BI&A competitive process”. My contribution to each paper is also provided for each publication ranging from 30% to 100%, with an average of 52%. I have been the main author in five publications. All eight collected papers in this thesis received 136, 174, and 360 citations (self-citations included) from WoS, Scopus, and Google Scholar indexed journal and conference papers. The 124 citing articles to any of the collected papers in this thesis mostly belong to the “Management” and “Business” categories (of WoS).